Invisible City Privacy Policy

Invisible City MTÜ is a non-profit with a vision to help more humans choose performing arts as a professional career. We do so by helping artists establish a career-long relationship with their audience, perform more and get fairly paid. Invisible City is private by design and purposefully requires no or as little as possible personal data from the users of its products, going far beyond what is strictly necessary by law.

Invisible City App

Invisible City App helps people easily find where artistic performances take place. The app follows the principle of no log-in, no email, no password, no ads.

In order to perform the most fundamental operations without which the app could not possibly function, Invisible City requests access to the following information:

1. Only if you explicitly allow location, Invisible City App can access your approximate and precise location.

This means that based on GPS and network data the app can find the closest city with cultural gigs around you, show gigs on the map and calculate an approximate distance that stands between you and your next cultural gig.


2. In order to connect to the internet, the app requests access to information about networks and open network sockets.

This means that the app can connect to the internet and check if there are wifi or mobile networks available.

3. In order to restart the app when you restart the phone, the app requests information about when the system finished booting.

This permission is needed to restart the app when your phone reboots. This is important for rescheduling general notifications we send you about the app, as well as collecting aggregate and non-identifiable information about the app usage (opening tabs and activating filters).

4. In order to keep your phone’s processor from sleeping or screen from dimming, the app has access to your lock screen.

This means the app has access to sending you notifications about the events and venues you saved, as well as general notifications with updates.

5. In order to to have a general idea about the app growth, retention and engagement, Invisible City app uses Answers and Crashlytics by Fabric, a service by Google, that offers real-time analytics, event tracking, and crash reporting. Invisible City App receives only aggregate, non-identifiable data from Fabric.

This means that Invisible City can analyse how the totality of its users (and not how any individual user) interact with the app: in which location they open it, which cities they choose, which tabs (All, Today, Tomorrow) they open, whether they use ‘Show only premiers and one-day events’ filter, use search, save, share, calendar and follow functionalities. This is needed to ensure that we build an app that is useful to you.

Cookies used on our website:

Invisible City is benefiting from the Google Ads for Non-Profits program and, as a result, our webpage uses analytical cookies that only collect aggregate information, such as the number of visitors, age and gender groups, in an anonymous form without processing any personal and identifiable data. If you would like to opt out of tracking, you can disable cookies by adjusting your browser settings. To make this as easy as possible for you, here is a great set of instructions on how to disable tracking: https://www.wikihow.com/Disable-Cookies

Invisible City Account on Donorbox with Stripe integration for receiving donations

Invisibly City sets up all its Donorbox campaigns in such a way as to only ask for the information essential for receiving the payment through Stripe, disabling every optional field that may reveal your personal data. We will not sell, share, or otherwise transfer your personal data to third parties. The personal data you have provided on Donorbox, including the data then processed by Stripe, is the absolute minimum required for these systems to operate and only accessible by Invisible City.

Invisible City uses Tilda.cc as its website builder and CRM

We only ask for information that is strictly necessary in order for us to provide you with the service, such as your email for sending you invitations and tickets. We have designed every form in such a way as to not ask you for more than the bare minimum.

How long do we store your personal data?

We will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected.

How do I ask to erase my personal data?

If you would like us to erase your personal data, please write to us at magic@invisiblecity.eu and we will immediately proceed to erasing your personal data from our systems.

With Invisible City your free time is truly yours, private and safe.

Our website uses cookies for the sole purpose of functionality and statistics, without gathering any personally identifiable data. By accepting or dismissing this message, you agree to the use of cookies. If you wish to know more or would like to disable tracking have a look at our Privacy Policy.

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